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Language Support

 LANGUAGE SUPPORT 

LANGUAGE SUPPORT

At THE YOKOHAMA FRONT CLINIC MALL, we have established a multilingual support system so that even those who are anxious about receiving medical treatment in Japanese can use our services with peace of mind.
We are committed to creating an environment where people can receive medical care with peace of mind, by eliminating language barriers as much as possible, whether they are visiting Yokohama from overseas, foreign nationals living in Japan, or their family members seeking medical treatment.

Support from multilingual concierges

We have multilingual concierges available throughout the building.
We provide support to ensure patients can use our services with peace of mind, including guidance on registration and consultation procedures, and directions to each clinic.

[Main supported languages]

  • English

  • Chinese

  • Korean

[We can also support the following languages depending on the situation.]

  • Arabic

  • Russian

  • Romanian

  • Spanish

  • Nepali

  • Vietnamese

  • Thai

  • Indonesian

  • Tagalog

  • Patois

Multilingual interpretation service

We also utilize services where operators use tablets and smartphones to provide interpretation support for foreign visitors.
This service connects you to a dedicated operator who speaks your language, 24 hours a day, 365 days a year, and also provides sign language support for those with hearing difficulties.

[supported languages]

  • English

  • Chinese

  • Korean

  • Thai

  • Russian

  • Vietnamese

  • Portuguese

  • Spanish

  • French

  • Tagalog

  • Nepali

  • Indonesian

  • Hindi

Multilingual reservation system

Our mall has implemented a multilingual reservation system.
Our website supports foreign languages, making it easy for those who are not fluent in Japanese to make reservations.

It can be used with peace of mind by people from overseas.

THE YOKOHAMA FRONT CLINIC MALL boasts excellent accessibility, being directly connected to the north-west exit of Yokohama Station, and is located within "THE YOKOHAMA FRONT," an international exchange hub.
We can also accommodate halal (Halal) requests.
To ensure that visitors from overseas and foreign nationals living in Japan can use our services with peace of mind, we offer comprehensive multilingual support and a patient-centered support system.

THE YOKOHAMA FRONT CLINIC MALL Introduction Video

Chinese

Korea

English

Vietnamese

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